Turn SOPs into action—audits, promotions, compliance, and frontline enablement—with OPUS4Business.

Execution Is the Strategy
A brilliant playbook still fails without orchestration. Part 2 shows how OPUS4Business converts standards into day-to-day execution—so every location plays the same tune.

Retail & Franchise Audits Without the Paper Chase
Manual audits slow the business and muddy the data. With OPUS4Business:

  • Guided digital templates with conditional logic and scoring
  • Mandatory photo evidence and digital signatures
  • Instant roll-ups by region, banner, or store
  • Repeat-finding reports for targeted coaching

Result: faster audits, cleaner data, less admin.

Promotion & Campaign Rollouts at Pace
Seasonal campaigns live or die on speed and consistency. Deploy each campaign as a workflow:

  1. Receive POS
  2. Set windows / implement planograms
  3. Ticket correctly
  4. Brief the team
  5. Capture shelf photos

Head office tracks activation status, on-shelf rate, and exceptions in real time.

Empowering the Frontline
Frontline teams deserve tools that reduce admin and increase confidence:

  • Visual, mobile checklists with barcode scans
  • Embedded micro-training for the “why” behind each step
  • Notes & photos for context
  • Manager view for coaching, not chasing

Health, Safety & POPIA Compliance Built In
Run checks on cadence (daily/weekly/monthly) with automatic reminders. Exceptions create tasks; resolutions build an auditable trail. That’s crucial for food safety, OHS, and POPIA readiness.

Escalations, SLAs and Two-Way Communication
When equipment fails or a risk appears, stores raise issues in-app. The workflow routes to the right owner, attaches timestamps, and tracks SLA. Everyone sees the status. Nothing gets lost.

Operational Dashboards Everyone Understands
Executives need signal, not noise. Dashboards highlight:

  • Execution score by store
  • Overdue actions and exception trends
  • Promotion on-shelf rate
  • Audit pass rate
  • Time-to-resolve incidents

Regional leaders use drill-downs to target store walks where they’ll have the most impact.

Example KPIs to Prove Orchestration

  • Promotion compliance % and on-time activation
  • Audit pass rate and repeat-finding reduction
  • Training completion %
  • Incident time-to-resolve

Turn your playbook into consistent action across every store. Request an OPUS4Business demo:
info@impetus.co.za